PRIVACY & LEGAL

Website Privacy Notice

What does this Website Privacy Notice do and does it apply to me?

Many countries have data protection laws that protect the privacy of individuals by regulating the way in which businesses handle personal information. Among other things, data protection laws require businesses that handle personal information to be open and transparent about why and how they handle personal information.

The purpose of this Website Privacy Notice is to inform you why and how the Maples Group (“we” or “us“) handles personal information about visitors to the website at https://maples.com/ (“our website“). This Website Privacy Notice will apply to you if you visit any part of our website but otherwise it will not apply to you.

Please note that this Website Privacy Notice does not apply to other websites which are operated by us or on our behalf in connection with our client-facing businesses (such as the Maples eServices portal), and it does not apply to personal information which we handle outside our website in connection with our client-facing businesses (such personal information will, where applicable, be subject to a separate privacy notice for our clients; see https://maples.com/privacy).

Please also note that if you submit job applications through our website, this Website Privacy Notice will not apply to you as a jobseeker to the extent you applied to work for any Maples Group entity which has adopted a separate privacy notice for its job applicants (in such cases, we will handle your personal information in accordance with the relevant privacy notice; see https://maples.com/privacy).

Who is responsible for the proper handling of personal information collected though maples.com?

Our website is owned and operated by Maples and Calder (Cayman) LLP, for its own benefit and for the benefit of all members of the Maples Group. The registered office of Maples and Calder (Cayman) LLP is at PO Box 309, Ugland House, South Church Street, George Town, Grand Cayman KY1-1104, Cayman Islands.

Please note that Maples and Calder (Cayman) LLP is subject to the Cayman Islands’ Data Protection Law 2017, but it is not subject to privacy laws of jurisdictions outside the Cayman Islands.

What sort of personal information does maples.com collect?

The types of personal information which we collect through our website will vary depending on how the visitors interact with our website, but they can be grouped into the following categories:

Name and contact details. If you express interest in insights, services, and opportunities we provide, for example by downloading publications from our website, registering on our website to receive newsletters, or signing up to an event hosted by us, we may ask you to submit your name and/or contact details.
User authentication details. Some parts of our website are only accessible by registered users. If you become a registered user, we will also hold the log-in details you use to access restricted parts of our website.
Connection details. Technical information relating to the connection between our website and the computer or other device you use to access our website, such as the type and version of Internet browser you are using, the IP address from which you connect to our website, date / time you connected to (or disconnected from) our website, etc.
Website usage. Information relating to how you make use of our website, such as the particular sections or pages of our website you visit, newsletters / whitepapers which you download from our website, content on our website which you ‘like’ or ‘share’ using social media plug-ins used on our website, etc.
Marketing preference. Any preference as to marketing communication you indicate to us, for example whether or not you wish to receive marketing communication from us, what parts of our businesses or which particular issues and topics are of interest to you, etc.
Content preference. Based on your marketing preference and website usage, we may deduce which of the insights, services, and opportunities we offer might be of interest to you.
Career interests and job applications. We advertise vacancies on our website and accept job applications through our website. If you browse jobs on our website, we will collect information about your career interests based on your website usage and if you apply for any job through our website, we will collect any additional information you submit with your application.
We do not normally collect personal information which constitutes so-called ‘sensitive personal data’ through our website, but we may do so occasionally, for example where we receive a job application containing a declaration of criminal record or response to diversity questionnaire, or where delegates attending an event we are hosting ask us to make adjustment to address food allergies or disabilities.

It is our position that the bulk of the information concerning visitors to our website do not constitute information that are legally protected under data protection laws. This is because whilst we can ascertain the approximate geographical region from which visitors to our website access our website and distinguish how different visitors access / use our website, we will not be in a position to precisely identify who they are, unless they provide us with identifying information such as name and contact details (e.g. when registering on our website).

Therefore, if you remain a passive, unregistered visitor to our website who does not make use of any of the interactive features of our website (e.g. online forms or social media plug-ins), it is unlikely that we will be able to specifically identify you from any other information concerning your use of our website we might be holding.

Why does maples.com collect personal information?

We collect personal information about visitors to our website for the following reasons:

Promoting our business. To promote the services we offer and career opportunities within our businesses, including by identifying ways to improve how we promote different parts of our businesses to different target audiences, and by contacting you about our events, updates, articles, surveys, or services which may be of interest to you and your organization.
Maintaining and improving our website. To improve and optimize the content of our website as well as the way in which our website works, for example by detecting / resolving connection issues or security issues, remembering the visitors’ settings and preferences, gauging the popularity of our website’s content, etc.
User authentication. To identify visitors who are registered users and grant them access to restricted parts of our website.
Responding to requests and enquiries. To respond to requests and enquiries submitted through our website, for example requests to register for events we are organizing, requests to download reports published on our website, enquiries regarding services we offer, enquiries regarding career opportunities, etc.
Processing job applicants. To process job applications submitted through our website.
Protecting our reputation and interests. Our website is accessible by the general public. Unfortunately this means that actors with malicious intentions can also access our website (e.g. those who make enquiries as part of a phishing attempt or those who attempt to hack into our IT systems).Where it is appropriate and necessary to do so, we will use personal information collected through our website to protect our reputation and interests, for example by blocking malicious actors or reporting them to the authorities.

How does maples.com collect personal information?

We collect personal information about visitors to our website in the following ways:

By asking visitors to complete and submit online forms (including, where applicable, by uploading file attachments such as CV).
By analyzing the traffic to our website, which we monitor as part of broader, routine monitoring of our IT applications and systems.
By using ‘cookies’ and similar technologies. For further explanation regarding how we use cookies, please see below.
Update your cookie preferences

How long does maples.com retain the personal information collected? With respect to personal information which are in effect anonymous, we will not apply any specific retention period and we may retain such personal information for as long as we consider it to be relevant to our business. Where we have obtained identifying information which allows the identification of visitors to our website, we will retain the personal information in a form which permits identification only for as long as we continue to have a need to use the personal information for the purposes we have described above.

Will personal information collected on maples.com be shared with others?

The personal information we collect through our website may be shared with the following categories of third parties:

Our affiliates and subsidiaries. We will forward requests, enquiries, and job applications received through our website to the members of the Maples Group that are best placed to respond to them.
Our service providers. We enlist the support of a broad range of service providers (including those that are part of the Maples Group as well as those that are not in any way affiliated to us) in maintaining and improving our website, promoting our businesses, and processing job applications. Such service providers often need to handle personal information on our behalf in order to provide their services to us.
Other third parties with whom we collaborate in promoting our businesses. From time to time we organize, host, or participate in events and initiatives that involve our peers and other actors in our industry sector (e.g. conferences, round tables, charitable events, etc.).If you express interest in such events or initiatives, we may share your details with such third parties.
Police, regulators, courts / tribunals, and other like authorities. Where it is appropriate and necessary to do so (e.g. to protect our reputation and interests or where we are under a legal or regulatory obligation to do so), we will share personal information of visitors to our website with such authorities.

Where is maples.com hosted and is maples.com safe?

Our website is hosted on our behalf by WP Engine through the infrastructure service they provide (known as WP Engines High Availability (AWS) platform), in WP Engines data centers which could be physically located in multiple locations around the world, including the USA. As such, if you access and use our website, your personal information collected through our website may be transferred to and stored outside your country / region, including the USA.

WP Engine is certified to ISO 27001 and is (SOC 2©) Type II compliant. WP Engine is trusted by numerous leading businesses around the world, including businesses hailing from privacy-conscious European countries. We have additionally implemented our own technical and organizational security measures to protect our website and the underlying IT systems.

We believe that our website is as safe as any public-facing website can be, but if you have any concern regarding the security of our website or if you prefer not to have your personal information stored outside your country / region, we kindly ask that you refrain from accessing or using our website.

Does maples.com use cookies and other similar technologies?

Cookies are small text files placed on your computer or device when you visit websites. Cookies store information which allows websites that you have visited to remember various information, such pages you have already viewed, links you have already clicked, your connection setting and preferences, etc.

Cookies also allow registered users who log into websites to remain logged in. You can find more information about cookies by visiting https://www.aboutcookies.org/ or http://www.allaboutcookies.org/.

We use cookies and similar technologies on our website for the purposes of promoting our business, maintaining and improving our website, and for user authentication. We have set out in the table below the details of the cookies and similar technologies we use on our website.

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

Cookie	Duration	Description
__cf_bm	1 hour	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
elementor	Never Expires	The website’s WordPress theme uses this cookie. It allows the website owner to implement or change the website’s content in real-time.
BIGipServer*	session	Marketo sets this cookie to collect information about the user’s online activity and build a profile about their interests to provide advertisements relevant to the user.
JSESSIONID	session	New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application.
__RequestVerificationToken	session	This cookie is set by web application built in ASP.NET MVC Technologies. This is an anti-forgery cookie used for preventing cross site request forgery attacks.
cookieyes-consent	1 year	CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors.
rc::a	Never Expires	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
rc::c	session	This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks.
MS0	1 hour	This cookie is set by Microsoft to identify a particular session.

Functional

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.

Cookie	Duration	Description
nitroCachedPage	session	This cookie sets the cached status of the viewed page for Nitropack page optimizations. This speeds up page delivery.
avoidCachingSystem	session	Description is currently not available.
uid2215060	1 year	Description is currently not available.
FormsWebSessionId	1 month	The cookie is used if the visitor has filled in personal information on a formula. This information will be filled in automatically on other formulas. This process is used to optimize visitor experience.
lidc	1 day	LinkedIn sets the lidc cookie to facilitate data center selection.
li_gc	6 months	Linkedin set this cookie for storing visitor’s consent regarding using cookies for non-essential purposes.

Analytics

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Cookie	Duration	Description
vuid	1 year 1 month 4 days	Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website.
_session_id	1 month	Cookie set by G2 to store the visitor’s navigation by recording the landing pages. This allows the website to present products and indicate the efficiency of the website.
SM	session	Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains.
MR	7 days	This cookie, set by Bing, is used to collect user information for analytics purposes.
_gcl_au	3 months	Google Tag Manager sets the cookie to experiment advertisement efficiency of websites using their services.
nmstat	1 year 1 month 4 days	This cookie is set by SiteImprove. This cookie is used for web analytics, the cookie contain a ID string about the session. The cookie records the visitor use of the website. This information is used to improve the site experience. The cookie does not contain any personal information.
CLID	1 year	Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited.
_clck	1 year	Microsoft Clarity sets this cookie to retain the browser’s Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID.
_clsk	1 day	Microsoft Clarity sets this cookie to store and consolidate a user’s pageviews into a single session recording.
_ga	1 year 1 month 4 days	Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.
_gid	1 day	Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.
_gat_clientTracker	1 minute	Google Analytics sets this cookie to throttle request rate.
_ga_*	1 year 1 month 4 days	Google Analytics sets this cookie to store and count page views.
ai_session	1 hour	This is a unique anonymous session identifier cookie set by Microsoft Application Insights software to gather statistical usage and telemetry data for apps built on the Azure cloud platform.

Performance

Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.

Cookie	Duration	Description
SRM_B	1 year 24 days	Used by Microsoft Advertising as a unique ID for visitors.
_uetsid	1 day	Bing Ads sets this cookie to engage with a user that has previously visited the website.
_uetvid	1 year 24 days	Bing Ads sets this cookie to engage with a user that has previously visited the website.
d	session	Quantserve sets this cookie to anonymously track information on how visitors use the website.
_gat	1 minute	Google Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites.

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.

Cookie	Duration	Description
iutk	6 months	Issuu sets this cookie to recognise the user’s device and what Issuu documents have been read.
mc	1 year 1 month 1 minute	Quantserve sets the mc cookie to track user behaviour on the website anonymously.
__qca	Never Expires	The __qca cookie is associated with Quantcast. This anonymous data helps us to better understand users’ needs and customize the website accordingly.
MUID	1 year 24 days	Bing sets this cookie to recognise unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations.
ANONCHK	10 minutes	The ANONCHK cookie, set by Bing, is used to store a user’s session ID and verify ads’ clicks on the Bing search engine. The cookie helps in reporting and personalization as well.
test_cookie	15 minutes	doubleclick.net sets this cookie to determine if the user’s browser supports cookies.
bcookie	1 year	LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognize browser IDs.
muc_ads	1 year 1 month 4 days	Twitter sets this cookie to collect user behaviour and interaction data to optimize the website.
guest_id_marketing	1 year 1 month 4 days	Twitter sets this cookie to identify and track the website visitor.
guest_id_ads	1 year 1 month 4 days	Twitter sets this cookie to identify and track the website visitor.
personalization_id	1 year 1 month 4 days	Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
guest_id	1 year 1 month 4 days	Twitter sets this cookie to identify and track the website visitor. It registers if a user is signed in to the Twitter platform and collects information about ad preferences.
ai_user	1 year	Microsoft Azure sets this cookie as a unique user identifier cookie, enabling counting of the number of users accessing the application over time.

Uncategorized

Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.

Cookie	Duration	Description
_cfuvid	session	Description is currently not available.
MC1	1 year	No description available.
MSPTC	1 year 24 days 1 minute	Description is currently not available.
on24-thirdparty-1722673782594	1 hour	Description is currently not available.
.PassleASPXANONYMOUS	1 year 1 month 4 days	No description available.
PassleSessionCookie.2	session	Description is currently not available.
PFPC	session	Description is currently not available.
on24-thirdparty-1722677216372	1 hour	Description is currently not available.

Where a given cookie in the table above is described as being “essential”, this means that that cookie is strictly necessary to ensure the operation of our website (e.g. it is required to establish connection to our website it, to provide the service or information requested by the visitor, or to remember preferences as to cookies set by the visitor). If you wish to change the setting of cookies which are not described as being “essential” in the table above, you can do so through the cookie interface.

If you prefer that our website did not place any cookies on your computer or device, you can also change the setting of your Internet browser to disable cookies (or where available, open your Internet browser in ‘private’ or ‘incognito’ mode). For explanation on how to change the cookie-related settings or how to enable the private-viewing mode of your Internet browser, please consult the information provided by the relevant publisher.

Please note that if you completely disable all cookies, our website may not display or behave correctly or as intended. Please also note that our website will not recognize and will not responds to any ‘Do Not Track’ signal your Internet browser might be configured to send to websites you visit. Enabling such features on your Internet browser will not have any impact on the way in which our website works. If you wish to disable cookies on our website, we kindly ask that you do not rely on the ‘Do Not Track’ feature of your Internet browser.

What are my rights in respect of what maples.com does with my details?

Depending on a number factors (e.g. whether or not we actually hold any identifying information about you that enables us to specifically identify you as a visitor to our website and which particular member of the Maples Group in which country is making use of your personal information that we have collected through our website), you may have certain rights in relation to your personal information.

For example, if a Maples Group member based in Europe uses your personal information collected through our website to promote its services to you, you could benefit from a range of rights you enjoy under the European data protection laws, such as the right to ask us to:

grant you access to your personal information;
correct inaccuracies in your personal information;
delete your personal information; and
stop using your personal information for direct marketing purposes,

and you also have the right to complain to the relevant regulator if you believe we have mishandled your personal information.

Who can I contact about how maples.com handles personal information?

If you have any questions or concerns regarding how our website handles personal information, please reach out to your usual point of contact within the Maples Group. Alternatively, you can email your query to [email protected].

If you wish to stop receiving marketing emails from us or change the type of marketing email you receive from us, you can click on the ‘unsubscribe’ link which we include in every marketing email we send. You can also register on our website and update your marketing preferences. If these features are absent or not working properly for any reason, please let us know and we will address them.

We will endeavor to respond satisfactorily to any request, query, or complaint you may have in respect of your personal information, but if you are dissatisfied with our response and wish to make a formal complaint, or if you simply wish to learn more about your rights, you can contact the Cayman Islands Ombudsman:

Ombudsman
PO Box 2252
Grand Cayman KY1-1107
Cayman Islands
https://ombudsman.ky/data-protection